Terms & Conditions
Terms and Conditions
Before placing your order we recommend you read through our Terms and Conditions.
By using this website, you are agreeing to the terms and conditions set out below.
The following information tells you about us and the legal terms to which we sell any of the products listed on our website to you.
Terms of Service
Terms and Conditions for the supply of goods on www.premiumplasterdistribution.com. ‘Goods’ refers to all purchased items from this website.
Please note that by ordering any of our goods, you agree to be bound by these terms. It is your responsibility to check on any changes made to our terms and conditions.
We can amend these terms at any time, therefore we recommend you check these terms to ensure you understand the terms which will apply at the time of ordering. These terms were last updated on 26.01.2020.
Information about Premium Plaster Distribution
We operate the website www.premiumplasterdistribution. We are Premium Plaster Distribution (PPD), a company providing handmade ornate plaster products. Our trading address is Sandstones, Syerscote Lane, Wigginton, Tamworth, B79 9DX, United Kingdom.
Our products
The images of our products on our website are for illustrative purposes only. We have made every effort to display the colours as accurately as possible. However, our products may vary slightly in colour.
All products shown on our website are subject to availability. We will inform you by e-mail as soon as possible should the product you have ordered not be available.
Order Process
Once your order has been placed, you will receive an e-mail from us. You will then receive an e-mail to confirm that the products have been dispatched. The contract between us will only be formed once we send you the dispatch confirmation e-mail.
Returns and Refunds
If you are a consumer, you have a legal right to cancel a contract under the consumer protection (Distance Selling Regulations) during the period set out below. Please email us to notify us of your decision to cancel the contract and receive a refund.
Your legal right to cancel the contract starts from the date of the dispatch confirmation e-mail, which is when the contract between us is formed. If the products have already been delivered to you, you have a period of 14 working days in which you may cancel.
To cancel or return your order, please contact us via e-mail: premiumplasterdistribution@gmail.com.
You will receive a full refund of the price you paid for the products excluding the original postage costs. We will process the refund due to you within 7 working days.
If the products are faulty, we will refund the price of the product in full, and any reasonable costs you incur in returning the item to us. Refunds can only be made via the payment type used to make the purchase. Unless the products are faulty or not as described you will be responsible for the cost of returning the products to us;
We will refund you within 7 days after the day of receiving the returned goods as long as they are in perfect re-saleable condition and in the original packaging.
Delivery
Our products are delivered by Royal Mail Service, as well as other couriers including DPD, therefore we cannot be held liable for any delays outside of our control.
We aim to dispatch orders within 3-5 working days. Should you wish your order to be sent via Express Delivery then please select this at the checkout.
Delivery within the United Kingdom
Standard delivery (3-5 working days): £4.95
Orders over £50 Standard delivery (3-5 working days): Free
Express delivery (next working days): £7.00
Overseas Delivery
For details of delivery costs outside of the UK please email us for a quote.
Please note it is your responsibility for payment of any such import duties and taxes. For further information contact your local customs office.
Payment
Our website accepts Paypal and all major Credit or Debit card providers.
Privacy Policy
This policy sets out the basis on which we Premium Plaster Distribution will process any personal data we collect from you, or which you provide to us, in the course of using our site www.premiumplasterdistribution.com.
Customer Information
When you use our site, there are a number of ways in which you provide information and other data to us. By using the site, you consent to us processing and collecting this data, on the terms and for the reasons which are explained below.
We may use your information to:
- Send you our newsletters.
- Ensure that content from our site is presented in the most effective manner.
- Provide you with information, products or services.
- Carry out our obligations arising from any contracts entered into between you and us.
- Allow you to participate in interactive features of our service.
- Notify you about changes to our service.
If you do not want us to use your information for marketing purposes, please tick the relevant box on the form when you submit your order.
If you do want to receive information from our carefully selected third parties about goods or services that may be of interest to you, please tick the relevant box on the form on which you submit your data.
Who we share the information with
We will only share the relevant information of your order with our couriers for the purpose of notifying your delivery.
Your email address will only be shared with our marketing provider, if you have opted to receive our newsletters.
Data Storage
All information you provide to us is stored on our secure servers. We do not store credit card details as this is dealt with by the relevant payment providers, nor do we share customer details with any 3rd parties.
Cookie Policy
Analytical cookies are used on our site to enable us to recognise and count the number of visitors and to see how visitors use our website.
This helps us to improve our services.